Privacy Policy

Business name: SATO Facial Sculpting

Address: Located in The Wellbeing Sphere, Shop 10/33 Tallebudgera Creek Road, Burleigh Heads,

Queensland, Australia

Email: sato.facial.sculpting@gmail.com

Last updated: 7 May 2026

SATO Facial Sculpting ("SATO", "we","us"or "our") respects your privacy and handles your personal

information in accordance with the Privacy Act 1988 (Cth), including the Australian Privacy Principles.

What we collect

We may collect personal information such as your name, date of birth, phone number, email address,

booking details and payment information.

Because of the nature of our services, we may also collect sensitive information, including health and

treatment information such as skin conditions, allergies, medications, pregnancy status, recent

procedures, treatment history and other information relevant to treatment safety and suitability.

If you agree, we may also collect photographs for treatment records or marketing purposes.

How we collect it

We usually collect personal information directly from you when you make a booking, complete a

consultation or consent form, contact us, attend an appointment, purchase services or products, or

communicate with us through our website, social media, phone, email or messaging platforms.

We may also receive limited information from booking, payment, website hosting or other service

providers you use to interact with us.

Why we collect it

We collect, use and hold personal information so we can:

・provide our facial sculpting and related services safely and appropriately;

・ assess whether a treatment is suitable for you;

・manage bookings, payments, enquiries and client records;

・communicate with you about appointments, aftercare and services;

・ improve our services and website;

・comply with legal, safety and record-keeping obligations.

We only collect sensitive information with your consent unless the law allows otherwise.

Disclosure

We do not sell or rent your personal information.

We may disclose your personal information to service providers who help us run our business, such

as booking, payment, IT, cloud storage, website or professional advisers, and where required or

authorised by law.

Some service providers may store or process information outside Australia. Where this happens, we

take reasonable steps to ensure your information is handled in a way that is consistent with applicable

privacy law.

Storage and security

We store personal information in paper and electronic records, including consultation forms, consent

forms, emails, booking systems and other business systems.

We take reasonable steps to protect personal information from misuse, interference, loss,

unauthorised access, modification and disclosure.

Access, correction and anonymity

You may request access to the personal information we hold about you, and you may ask us to

correct it if it is inaccurate, out of date, incomplete, irrelevant or misleading.

Where lawful and practicable, you may deal with us anonymously or by pseudonym for a general

enquiry. However, we usually need your correct identity and health information to provide treatment

safely.

Complaints

If you have a privacy concern or complaint, please contact us using the details below. We will consider

your complaint and respond within a reasonable time.

If you are not satisfied with our response, you may make a complaint to the Office of the Australian

Information Commissioner (OAIC).

Changes to this policy

We may update this Privacy Policy from time to time. The current version will be available on request

or on our website.

Contact us

SATO Facial Sculpting

Located in The Wellbeing Sphere

Shop 10/33 Tallebudgera Creek Road

Burleigh Heads, Queensland, Australia

Email: sato.facial.sculpting@gmail.com